Know which customers pay on time, before you extend credit.
Every customer in OneFinOps has a full profile: verified GSTIN, credit limit, payment history, average payment days, and outstanding balance. Identify risky accounts early, set credit blocks, and give your sales team real-time context before they commit to new deals.
Complete Customer Intelligence for Your AR Team
Every customer interaction, payment, and communication is logged and surfaced at the right moment.
360° Customer Profiles
Each customer record holds everything your AR team needs: company details, GSTIN (verified against the GST portal), billing addresses, designated payment contacts, bank details, credit terms, and the complete transaction history. No more digging through email threads or spreadsheets.
- GSTIN verification against live GST portal data
- Multiple billing contacts and approver hierarchies
- Custom payment terms (Net 30, Net 45, milestone-based)
- Complete invoice and payment history in one view
Credit Limits & Risk Scoring
Set credit limits per customer and get alerted when an invoice would push them over the threshold. OneFinOps scores each customer's payment behaviour based on historical data (average days to pay, overdue frequency, dispute rate) and surfaces risky accounts before they become bad debt.
- Per-customer credit limit with real-time utilisation tracking
- Credit block alerts before invoicing over the limit
- Payment behaviour scoring: Excellent / Good / At Risk / Critical
- Credit review workflow with CFO approval for limit increases
Full Communication History Per Customer
Every email sent, every WhatsApp message, every payment reminder, every phone call note, all logged against the customer record automatically. Your team never wastes time asking "has anyone followed up with this customer?" The answer is always one click away.
- Auto-log of all AR communications per customer
- Manual note entry for calls and in-person meetings
- Promise-to-pay date tracking with automated follow-through
- Dispute and escalation history with resolution status
Every Role Gets Better Customer Context
Customer data that used to live in someone's head is now visible to everyone who needs it.
The CFO
Risk Oversight
"I need to know our exposure to each customer, how much we've billed, how much is outstanding, and whether any of them are becoming a credit risk."
- Customer concentration and credit exposure reports
- Risk-scored customer list with bad debt probability
- Credit limit approval workflow with full audit trail
The Sales Executive
New Business
"Before I promise a new project, I need to know whether the customer has outstanding invoices or is near their credit limit, without bothering finance."
- Real-time credit limit availability check
- Customer payment score visible in CRM view
- Outstanding balance alert before new order creation
The Collections Exec
Recovery
"I need the full history of every overdue account (what was sent, what was promised, and what the dispute is about) before I pick up the phone."
- Full communication history per customer
- Promise-to-pay dates with automated follow-through
- Dispute log with linked invoice details
Know Your Customers Before They Cost You
Stop extending credit blindly. OneFinOps gives you verified customer data, payment scores, and real-time exposure, so you can grow revenue without growing bad debt.