AI Workforce | Platform
Handover and Escalation
The worker stops at the edge of its policy.
What it does
Inside Handover and Escalation.
A human is asked the question, not asked to redo the work.
01
Escalation triggers on confidence, value, policy and anomaly
02
Handover package with the evidence and the reasoning
03
Routing to the role that can decide
04
Return of the decision to the worker for completion
Where it sits
Part of AI Workforce.
Digital Workers Named workers with defined roles and scopes. Autonomy Levels Assist, Augment or Autonomous, set per worker and per action. Work Queues Human and digital work in one prioritised list. Worker Performance Throughput, accuracy and intervention rate, measured. Human Review Review that improves the worker, not just the item.
Run Handover and Escalation against your books.
A working session on your structure and a month of your documents.