Terms of Service | OneFinOps

These Terms of Service (the “Terms”) form a binding agreement between VentureSpin Private Limited (CIN: U62099TS2025PTC205120; registered office at B-209, 2nd Floor, The Platina, Kondapur Road, Gachibowli, Hyderabad, Telangana, India - 500032), referred to as “VentureSpin”, “we”, “us” or “our”, and the entity or individual identified in the Order Form, sign-up flow or account record (referred to as the “Customer”, “you” or “your”). VentureSpin is the operator of the OneFinOps platform (the “Service”).

By creating an account, signing an Order Form or using any part of OneFinOps, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that (a) you have the authority to bind that entity and its Affiliates to these Terms, (b) you have read these Terms in full, and (c) you agree to these Terms on the entity’s behalf. In that case, “Customer”, “you” and “your” refer to that entity and its Affiliates. If you do not have such authority, or if you do not agree to these Terms, you must not accept these Terms or use the Service.

The Customer is responsible for ensuring compliance with these Terms by every User. Any act or omission of a User is deemed to be the act or omission of the Customer.

1. Definitions

In these Terms, the following capitalised words have the meanings set out below. Other capitalised terms are defined where they first appear.

“Affiliate” means any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of more than 50% of voting interests or the right to direct management.
“Applicable Law” means any statute, rule, regulation, order, decree, notification or other legally binding requirement of a competent authority that applies to a party’s performance under these Terms.
“AUP” means the Acceptable Use Policy, as updated from time to time.
“Change of Control” has the meaning given in section 17.
“Confidential Information” means any non-public business, technical, commercial or financial information disclosed by one party to the other in connection with the Service, including pricing, roadmap, source code, security details, Personal Data and Customer Data.
“Customer” means the entity or individual identified in the Order Form, sign-up flow or account record that has accepted these Terms; also referred to as “you” and “your”.
“Customer Data” means all data, content, files, configurations and metadata that the Customer or its Users submit to or generate through the Service, including imported ERP data, vendor masters, invoices, return filings, attachments, reconciliation results and audit trails.
“Documentation” means the user guides, help articles, API references and other written materials we publish for the Service.
“DPA” means the Data Processing Addendum, as updated from time to time, which forms part of these Terms whenever VentureSpin processes Personal Data on behalf of the Customer.
“DPDP Act” means the Digital Personal Data Protection Act, 2023, as amended from time to time, together with any rules and regulations issued under it.
“Effective Date” means the date of the Customer’s first acceptance of these Terms or the start date stated in the Order Form, whichever is earlier.
“Fees” means the subscription fees, professional-service fees, overage charges and any other amounts payable for the Service as set out in the Order Form.
“Force Majeure Event” has the meaning given in section 18.
“OneFinOps” means the financial operations platform operated by VentureSpin and offered as the Service; also the brand name owned by VentureSpin and applied for trademark registration.
“Order Form” means a document signed by both parties, an online checkout transaction or a quote accepted in writing by the Customer that specifies the subscription scope, plan, term and Fees.
“Personal Data” has the meaning given in the Privacy Policy and the DPDP Act, where applicable.
“Privacy Policy” means the Privacy Policy, as updated from time to time.
“Security Policy” means the Security Policy, as updated from time to time.
“Service” means the OneFinOps cloud-based financial operations platform described in section 2, including web, mobile and API surfaces, and any updates or modifications we make to it.
“Service Credit” has the meaning given in the SLA.
“SLA” means the Service Level Agreement, as updated from time to time.
“Subscription Term” means the period during which the Customer is licensed to use the Service, as set out in the Order Form, including any renewal terms.
“Sub-processor” means a third party engaged by VentureSpin to process Personal Data on behalf of the Customer.
“Terms” means these Terms of Service.
“User” means an individual authorised by the Customer to access and use the Service through the Customer’s account, including the Customer’s employees, contractors, consultants, agents and any other personnel.
“VentureSpin” means VentureSpin Private Limited (CIN: U62099TS2025PTC205120), the operator of the Service; also referred to as “we”, “us” and “our”.

2. The Service

OneFinOps is a cloud-based financial operations platform for Indian businesses. The Service includes general financial-operations modules (accounting, accounts payable, accounts receivable, expense management, procurement and vendor management) alongside India-specific statutory modules (GST returns, TDS workflows, e-invoicing, MCA filings, professional tax, PF and ESI processing). The Service is delivered as software-as-a-service through our web application, mobile applications and APIs.

OneFinOps is a software platform. We do not provide tax advisory, audit or legal services. Filings made through the Service remain the legal responsibility of the registered taxpayer or filer. Engage a qualified Chartered Accountant or Company Secretary for advisory needs that fall outside the operation of the platform.

The Service is offered on a standard, multi-tenant basis. Customer-specific customisations of the OneFinOps software, rules engine, user interface or APIs are not part of the Service. New features, modules or integrations that are not currently part of the Service may be developed at VentureSpin’s discretion as part of its product roadmap. Feature requests submitted by the Customer are considered for inclusion based on relevance to the broader Customer base, contribution to the Service’s value, and technical feasibility. The decision whether to develop, include or release any feature is at VentureSpin’s sole discretion, may take place under a separate Order Form, and does not affect agreed implementation timelines or go-live dates under the Customer’s existing Order Form.

3. Accounts and eligibility

To use the Service, you must:

Be a legal entity or an individual at least 18 years of age with capacity to enter into a binding contract under Indian law.
Provide accurate registration information (legal name, GSTIN(s), PAN, contact details) and keep it current.
Maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account, including the actions of every User.

You must promptly notify us at security@onefinops.com if you suspect unauthorised access. We may suspend or terminate accounts that we reasonably believe have been compromised, used in violation of these Terms, or used in violation of Applicable Law.

4. Subscriptions, Fees and taxes

Fees, billing frequency and the scope of the subscription (number of GSTINs, entities, Users, modules) are set out in the Order Form. Unless stated otherwise:

Subscriptions auto-renew for successive Subscription Terms equal to the initial Subscription Term.
Fees are payable in advance and are non-refundable except as expressly stated in section 12 (Refunds and non-cancellation), the SLA or as required by Applicable Law.
All Fees are exclusive of GST and other applicable taxes (including any sales tax, use tax, value-added tax, goods-and-services tax or similar tax calculated on an ad valorem basis), which will be added to invoices at the prevailing rate.
Late payments accrue interest at 1.5% per month (or the maximum permitted by Applicable Law, whichever is lower) and may result in suspension of the Service.
Price changes apply at the start of the next renewal Subscription Term. We will give at least 30 days’ notice before any increase to standard list pricing.

You are responsible for any withholding tax (TDS) deducted from payments to VentureSpin and must furnish a valid TDS certificate within the timelines specified under the Income-tax Act, 1961.

5. Service levels and Service Credits

VentureSpin will use commercially reasonable efforts to make the Service available in accordance with the SLA. The SLA sets out:

The Monthly Uptime Percentage targets that apply to each plan tier.
The method for calculating Monthly Uptime Percentage and Downtime.
The Service Credits payable when the Service fails to meet a target.
First-response targets for support tickets, by severity.
Elevated-readiness operations on Indian statutory filing days.
Maintenance windows and SLA exclusions.
The process for filing an SLA claim.

The Service Credits set out in the SLA are the Customer’s sole and exclusive remedy for any failure by VentureSpin to meet the commitments in the SLA. The aggregate Service Credits payable for any calendar month will not exceed 30% of the monthly Fees for the affected subscription. Nothing in this section limits the parties’ rights or obligations under section 16 (Limitation of liability) outside the scope of the SLA.

6. Customer Data and ownership

You retain all right, title and interest in and to Customer Data. You grant VentureSpin a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, process and otherwise use Customer Data solely for the purposes of providing, maintaining, improving and securing the Service for you, and to comply with Applicable Law.

We process Customer Data in accordance with the Privacy Policy and the Security Policy. To the extent VentureSpin processes Personal Data contained in Customer Data on the Customer’s behalf, the DPA forms part of these Terms and governs that processing. For Customers subject to the DPDP Act, VentureSpin acts as a Data Processor for Personal Data contained in Customer Data; you are the Data Fiduciary and remain responsible for the lawfulness of processing instructions given to us.

7. Acceptable use

You will not, and will not permit any User or third party acting through your account to, use the Service in violation of the AUP. Material violations may result in suspension or termination of the Service, and may be reported to relevant authorities where required by Applicable Law.

8. Intellectual property

VentureSpin and its licensors own all right, title and interest in and to the Service, including the OneFinOps software, rules engine, integrations, Documentation, brand marks and any improvements or derivative works of the foregoing. Except for the limited subscription licence granted to you in these Terms, no rights are granted to you in VentureSpin’s intellectual property.

You may not (a) reverse engineer, decompile or disassemble the Service except to the extent expressly permitted by Applicable Law; (b) copy, modify or create derivative works of the Service; (c) remove proprietary notices; (d) resell, sublicence, lease or rent access to the Service; or (e) use the Service to build a competing product or service.

If you provide feedback, suggestions or ideas relating to the Service, you grant VentureSpin a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback to improve the Service, without obligation to you.

9. Third-party services and integrations

The Service may connect to third-party systems you authorise, including the Goods and Services Tax Network (GSTN), Income Tax e-filing portal, MCA21, TRACES, ERP systems (such as Tally, Zoho Books, SAP, NetSuite, QuickBooks), banking partners and analytics providers. Your use of those services is governed by their own terms and policies. VentureSpin is not responsible for the availability, accuracy or behaviour of third-party services, and we recommend you read the terms of each service before authorising it. If you elect to integrate a third-party service that requires the transfer of Customer Data, you acknowledge that VentureSpin is not liable for any processing of that data by the third party once the transfer has occurred.

10. Confidentiality

Each party will protect the Confidential Information of the other party with at least the same degree of care it uses for its own confidential information of similar sensitivity, and not less than reasonable care. Confidential Information may be disclosed only to representatives, advisers and Affiliates with a need to know, who are bound by confidentiality obligations at least as protective as those in this section.

The Receiving Party may disclose Confidential Information to the extent required by Applicable Law or by an order of a court or regulator, provided that, where legally permitted, it gives the Disclosing Party prompt written notice and reasonable cooperation to enable the Disclosing Party to seek a protective order.

The obligations in this section survive termination for a period of three years, and indefinitely with respect to trade secrets. The obligation to return or destroy Confidential Information on termination does not apply to records or files held in routine electronic backup or disaster-recovery systems, provided that those records remain subject to the confidentiality obligations in these Terms for so long as they are retained.

11. Term, renewal and termination

These Terms take effect on the Effective Date and continue for the Subscription Term set out in the Order Form. Each Subscription Term automatically renews for a successive period equal to the initial Subscription Term, unless either party provides written notice of non-renewal at least 30 days before the end of the then-current Subscription Term.

Either party may terminate these Terms or any affected Order Form for cause:

by giving 30 days’ written notice describing a material breach by the other party, if the breach is not cured within that 30-day notice period; or
immediately on written notice if the other party becomes the subject of insolvency, bankruptcy, liquidation or analogous proceedings, ceases or threatens to cease business operations, or commits an act of fraud, dishonesty or wilful misconduct in connection with these Terms.

Upon termination of these Terms:

Your right to access and use the Service ends, subject to section 13 (Retrieval of Customer Data).
Outstanding Fees become immediately due and payable in accordance with section 4 and section 12.
Sections that by their nature should survive termination, including Definitions, IP ownership, Fees due, indemnity, limitations of liability, confidentiality, governing law, arbitration and dispute resolution, survive termination.

12. Refunds and non-cancellation

Refunds. If these Terms or an Order Form is terminated by the Customer for VentureSpin’s uncured material breach, or by VentureSpin without cause, VentureSpin will refund prepaid Fees on a pro-rata basis for the remaining Subscription Term as of the effective date of termination. Refunds will be issued to the original payment method or by bank transfer within 30 days of the effective date of termination. Termination does not relieve the Customer of any payment obligation that accrued before the effective date of termination.

Apart from the refunds expressly described in this section and any Service Credits payable under the SLA, Fees are non-refundable.

Non-cancellation of Subscription Term. Except for termination for cause as described in section 11, the Subscription Term is non-cancellable. The Customer is unconditionally liable for payment of all Fees for the entire Subscription Term, including Fees that would have become due and payable through the end of the Subscription Term. All such Fees become immediately due and payable as a single lump sum on the earliest of:

the Customer issuing any notice purporting to terminate these Terms or the Subscription Term other than for cause as described in section 11;
the Customer communicating an intention to cease payment or discontinue use of the Service; or
the Customer failing to make any payment when due, where such failure continues for 15 days after written notice from VentureSpin requiring payment.

13. Retrieval of Customer Data

For a period of 30 days after the effective date of termination of these Terms, VentureSpin will, at no additional cost, provide the Customer with limited access to the Service for the sole purpose of exporting Customer Data in machine-readable format. The Customer may, by written notice given before the expiry of that 30-day period, request an extension of the retrieval period. VentureSpin will respond to the request with details of any applicable additional charges, which will be invoiced separately.

After the retrieval period ends, VentureSpin may delete Customer Data from its production systems, subject to backup retention windows described in the Security Policy. Backups are purged on a rolling 90-day cycle. The Customer may request earlier deletion of Customer Data and backups by written notice to privacy@onefinops.com, except where retention is required by Applicable Law.

14. Warranties

Each party represents and warrants to the other that:

it has the corporate power and authority to enter into and perform its obligations under these Terms;
the entry into and performance of these Terms do not violate any other agreement, instrument or order to which it is a party or by which it is bound;
it will comply with all Applicable Law in connection with its performance under these Terms; and
these Terms constitute a valid and binding obligation enforceable against it in accordance with their terms.

VentureSpin additionally warrants to the Customer that:

the Service will perform materially in accordance with the Documentation during the Subscription Term;
the Service does not, to our knowledge, contain any virus, time bomb, trojan or other malicious code intended to disable, damage or interfere with the Service or the Customer’s systems; and
VentureSpin will implement and maintain administrative, technical and organisational measures designed to protect Customer Data, as further described in the Security Policy.

If the Service fails to meet the performance warranty above, the Customer’s sole remedy is, at VentureSpin’s option, repair of the Service or termination of the affected subscription with a pro-rata refund of unused prepaid Fees.

15. Warranty disclaimers

Except for the warranties expressly set out in section 14 and the commitments in the SLA, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory. To the maximum extent permitted by Applicable Law, VentureSpin disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of compliance content, satisfactory quality and uninterrupted availability.

VentureSpin does not warrant that:

filings, returns or documents generated through the Service will be accepted by any government authority, regulator, banking partner or counterparty;
the Service will be free of all defects, errors, security vulnerabilities or interruptions;
tax rates, due dates, statutory references or compliance content surfaced through the Service are current, complete or applicable to the Customer’s specific facts. Compliance content is for general guidance only and is not legal, tax or accounting advice;
the Service will operate in combination with any third-party hardware, software, system or service not specifically identified by VentureSpin as compatible.

The Customer acknowledges that the Service relies on third-party systems (GSTN, MCA21, TRACES, ERP integrations, banking APIs) that VentureSpin does not control, and that interruptions, errors or changes in those systems may affect the Service. VentureSpin is not liable for delays, interruptions or issues arising from the internet, electronic communications, or any system beyond its reasonable control.

16. Indemnification

By VentureSpin. VentureSpin will defend the Customer against any third-party claim alleging that the unmodified Service, when used as authorised under these Terms, infringes a third party’s intellectual property rights, and will pay damages and reasonable legal fees finally awarded against the Customer (or agreed in settlement). This obligation does not apply to any claim arising from or related to: (a) Customer Data, (b) modifications, instructions, specifications or materials provided or directed by the Customer, (c) the combination or use of the Service with any product, service or data not provided or approved by VentureSpin, (d) use of the Service in violation of these Terms or Applicable Law, or (e) any output of artificial-intelligence or machine-learning features of the Service, including the accuracy, reliability or legality of those outputs.

By the Customer. The Customer will defend VentureSpin against any third-party claim arising from or related to: (a) Customer Data, including alleged infringement of intellectual property, defamation, breach of privacy rights or inclusion of unlawful or infringing content; (b) the Customer’s or its Users’ violation of these Terms, the AUP or Applicable Law; or (c) the Customer’s combination or use of the Service with any product, service or data not provided or approved by VentureSpin, where the claim would not have arisen but for that combination or use.

Conduct of claims. The indemnifying party’s obligations are conditional on the indemnified party (a) promptly notifying the indemnifying party in writing of the claim, (b) granting the indemnifying party sole control of the defence and settlement, and (c) providing reasonable cooperation at the indemnifying party’s expense. Delay in notification does not relieve the indemnifying party of its obligations except to the extent the delay materially prejudices its ability to defend the claim. The indemnifying party will not enter into any settlement that imposes an admission of liability or financial obligation on the indemnified party without the indemnified party’s prior written consent, which will not be unreasonably withheld.

17. Limitation of liability

To the maximum extent permitted by Applicable Law, neither party will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, anticipated savings or data, even if advised of the possibility of such damages.

Each party’s total aggregate liability arising out of or related to these Terms, whether in contract, tort (including negligence) or otherwise, will not exceed the Fees paid or payable by the Customer to VentureSpin in the 12 months preceding the event giving rise to liability. The limitations in this section do not apply to:

breach of confidentiality obligations;
infringement of intellectual property rights;
indemnity obligations;
the Customer’s payment obligations under sections 4 and 12; or
liability that cannot be excluded or limited under Applicable Law.

18. Force Majeure

Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than the obligation to pay Fees and confidentiality obligations) where the delay or failure is caused by circumstances beyond its reasonable control, including acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, government actions or orders, regulatory restrictions, denial-of-service attacks beyond reasonable mitigation, internet backbone failures, country-wide or regional network outages, and labour disputes or strikes (each a “Force Majeure Event”).

The party affected by a Force Majeure Event will notify the other party in writing as soon as reasonably possible, describing the nature of the event and its expected impact, will use commercially reasonable efforts to mitigate the impact, and will resume performance as soon as the Force Majeure Event ceases. If a Force Majeure Event continues for more than 30 consecutive days and materially impairs a party’s ability to receive or use the Service, the unaffected party may terminate the affected Order Form on written notice to the other party, with no liability except for the obligation to pay Fees accrued up to the effective date of termination.

19. Change of Control

For the purposes of these Terms, a “Change of Control” of a party means any event in which (a) more than 25% of the voting equity or other ownership interest of that party is transferred to a third party in a single transaction or a series of related transactions, (b) that party merges with or is acquired by another entity, or (c) all or substantially all of that party’s assets are sold or transferred.

The Customer will give VentureSpin written notice within 7 days of the effective date of any Change of Control of the Customer. If the Change of Control results in the Customer being controlled by, or under common control with, a person or entity directly engaged in financial-operations software, accounting software, ERP software, payroll software, expense-management software or Indian statutory-compliance software, VentureSpin may terminate these Terms by giving 15 days’ written notice to the Customer. Termination under this section is without liability to either party except for the obligation to pay Fees accrued up to the effective date of termination.

20. Compliance with laws and anti-corruption

Each party will comply with all anti-corruption, anti-bribery and anti-money-laundering laws applicable to its performance under these Terms, including, in respect of India, the Prevention of Corruption Act, 1988 and the Prevention of Money Laundering Act, 2002, and, in respect of any party whose activities are subject to them, the United States Foreign Corrupt Practices Act, 1977 and the United Kingdom Bribery Act, 2010.

Each party warrants that it will not, directly or indirectly, offer, give, promise or authorise the giving of anything of value to any person, including any government official or employee or any commercial counterparty, for the purpose of (a) influencing any official act or decision, (b) securing any improper advantage, (c) obtaining or retaining business, or (d) inducing any person to act in breach of duty or in violation of Applicable Law.

Each party will maintain accurate books and records relating to its performance under these Terms, and will cooperate in good faith with any reasonable due-diligence enquiry or investigation by the other party in connection with this section. Breach of this section by a party is a material breach of these Terms.

21. Governing law, dispute resolution and arbitration

Governing law. These Terms are governed by the laws of India, without regard to its conflict-of-laws rules.

Negotiation. Before initiating any formal dispute-resolution process, the parties will attempt in good faith to resolve the dispute through written notice and a 30-day discussion period at the senior-management level.

Arbitration. Subject to the carve-out for injunctive relief below, any dispute, controversy or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, performance, breach or termination, will be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will be administered by an institutional arbitration body mutually agreed by the parties or, failing agreement, by the International Arbitration and Mediation Centre, Hyderabad, in accordance with its rules in force at the time of the reference. The seat and venue of arbitration will be Hyderabad, Telangana. The tribunal will consist of a sole arbitrator. The language of the arbitration will be English. The award will be final and binding on the parties and may be enforced in any court of competent jurisdiction.

Injunctive relief. Notwithstanding the foregoing, either party may seek interim or permanent injunctive relief or specific performance from any court of competent jurisdiction to protect its intellectual property rights, Confidential Information, or to enforce the obligations under section 10 (Confidentiality) and section 8 (Intellectual property). The courts at Hyderabad, Telangana have exclusive jurisdiction for that purpose. The parties acknowledge that breach of those obligations may cause irreparable harm for which damages alone may not be an adequate remedy.

22. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email to the account owner and posted on this page at least 30 days before they take effect, unless the change is required by Applicable Law or addresses a security or operational risk that requires faster action. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

23. Miscellaneous

Entire agreement and order of precedence. These Terms, together with any Order Forms, the Privacy Policy, the AUP, the SLA, the DPA and the Security Policy, constitute the entire agreement between the parties and supersede any prior or contemporaneous agreements, communications, proposals or understandings on the subject matter. Any pre-printed terms in the Customer’s purchase orders, emails or procurement documents that conflict with these Terms or an Order Form are null and void. In the event of a conflict between these Terms and any other document forming part of the agreement, the order of precedence is: (a) the Order Form, (b) the DPA, (c) the SLA, (d) these Terms, (e) the AUP, Privacy Policy, Security Policy and any other policies referenced in these Terms.

Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, employment or franchise relationship between the parties. Neither party has the authority to bind the other or to incur any obligation on the other party’s behalf.

No third-party beneficiaries. These Terms are binding solely on the parties, their successors and permitted assigns. Nothing in these Terms, whether express or implied, creates any rights, benefits or remedies for any person other than the parties, their successors and permitted assigns.

Assignment. Neither party may assign these Terms or any rights or obligations under them without the other party’s prior written consent, except that either party may assign these Terms to a successor in connection with a merger, acquisition, financing or sale of all or substantially all of its assets, on written notice. Any attempted assignment in breach of this section is void. This section is subject to section 19 (Change of Control).

Notices. All notices under these Terms must be in writing. Notices to VentureSpin must be sent to legal@onefinops.com with a copy to the registered office address above. Notices to the Customer must be sent to the email address of its account owner or a representative designated in the Order Form. Notices given by email take effect on the day they are sent unless the sender receives a non-delivery message; notices sent by post take effect 3 working days after dispatch.

Severability. If any provision of these Terms is held to be illegal, invalid or unenforceable in any jurisdiction, that provision will be severed from these Terms in that jurisdiction without affecting the legality, validity or enforceability of the remaining provisions, and the parties will negotiate in good faith to replace the severed provision with one that gives effect to the original commercial intent.

Waiver. No failure or delay by a party to enforce any right or provision under these Terms is a waiver of that right or provision. A waiver of any right under these Terms is effective only if it is in writing and signed by the waiving party, and applies only to the specific instance and purpose for which it is given.

Electronic signatures and execution. These Terms and any other document delivered in connection with them may be executed by electronic means, including digital signatures and click-through acceptance. The parties agree that an electronic signature has the same legal effect as a handwritten signature in accordance with the Information Technology Act, 2000 and other Applicable Law, and that an electronic record bearing an electronic signature is admissible as evidence.

Interpretation. Section headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa. References to “including” mean “including, without limitation”. No provision of these Terms will be construed against either party as the drafter.

Anti-disparagement. During and after the Subscription Term, neither party will make or publish any false, misleading, derogatory or defamatory statements about the other party, its Service, its personnel or its business, whether publicly or on any digital, public or commercial platform. Nothing in this section restricts a party from giving truthful evidence in legal or regulatory proceedings, from providing factual feedback through customer-feedback channels, or from describing the Service in objective comparative terms in customer-facing materials.

Amendment of executed Order Forms. Any amendment or variation to these Terms or to an Order Form (other than updates to these Terms made under section 22) must be in writing and signed by authorised representatives of both parties.

For any question about these Terms, contact legal@onefinops.com.