Order Management | Supply Chain Management
Returns
Authorised, inspected, credited, with the original order attached.
What it does
Inside Returns.
Return reasons become data that changes the product or the process.
01
Return authorisation with reason and policy check
02
Receipt, inspection and disposition routing
03
Credit note, replacement or repair outcomes
04
Return rate analysis by item, customer and reason
Where it sits
Part of Order Management.
Pricing Contract, list, discount and promotion resolved by rule. Order Capture Orders from every channel onto one record. Quotations Quotes that carry their own validity and convert without rekeying. Availability and Promising A delivery date the supply chain can meet. Fulfilment Sourcing, allocation and delivery orchestrated per order. Channel Orchestration Marketplaces and storefronts on the same operating record.
Run Returns against your books.
A working session on your structure and a month of your documents.