Vendor Management | Self-Service Onboarding Portal
Vendors onboard themselves. KYC live-verified. Live in your books in a day.
Vendor self-service portal for KYC submission. OTP-verified at every step. Documents (ACRA business profile, GST registration where the supplier is registered, insurance, ISO, bank details) uploaded by the vendor, verified live, routed for your approval. Document expiry alerts on the calendar.
What the system does
Capability, input, output.
| Capability | Input | Output |
|---|---|---|
| Vendor invite | Vendor contact + entity | Secure unique invite link |
| OTP verification | Phone / email + OTP | Verified vendor identity |
| Document upload | ACRA profile, GST registration, insurance, bank | Versioned document repository |
| Live verification | Document numbers | ACRA and IRAS register status |
| Approval routing | Vendor record + tier | Approver chain |
| Expiry tracking | Document expiry dates | Calendar alerts before expiry |
-
Vendor invite
- Input
- Vendor contact + entity
- Output
- Secure unique invite link
-
OTP verification
- Input
- Phone / email + OTP
- Output
- Verified vendor identity
-
Document upload
- Input
- ACRA profile, GST registration, insurance, bank
- Output
- Versioned document repository
-
Live verification
- Input
- Document numbers
- Output
- ACRA and IRAS register status
-
Approval routing
- Input
- Vendor record + tier
- Output
- Approver chain
-
Expiry tracking
- Input
- Document expiry dates
- Output
- Calendar alerts before expiry
Compliance + integrations
Onboarding done right, every time.
Self-service onboarding cuts the manual chase. Live verification cuts the manual error. The audit trail captures the full chain from invite to live.
Regulations we work within
-
PDPA 2012
Vendor personal data captured with consent and held to purpose.
-
GST Act
Registration status captured at onboarding, before the first input tax claim.
Connects to
- ACRA / IRAS Live verification
- Bank account check Payee name validation
- Email invite Invite + reminder
Self-Service Onboarding Portal FAQ
What buyers ask.
How quickly can a vendor be onboarded?
For a fully cooperative vendor with documents on hand, onboarding completes in under an hour: invite → upload → live verification → approval → live in books. The bottleneck is usually the vendor (responding to the invite), not the system.
What if a vendor is not GST-registered?
That is common and perfectly legitimate for suppliers below the registration threshold. The vendor skips the GST step and is classified accordingly, which is what stops anyone claiming input tax against their invoices later. Overseas vendors skip the register checks entirely and go through the overseas flow, where the withholding question is the one that matters.
Can vendors update their documents over time?
Yes. The portal stays open after onboarding. Vendors can update bank details, a lapsed insurance certificate, or a GST registration that has since changed. Each update OTP-verifies and goes through the approval chain. The audit trail captures the change.
What about bulk import of an existing vendor master?
Bulk CSV import is supported for migration. KYC verification runs in batch for the imported vendors; gaps surface for one-by-one chase. The portal then handles ongoing updates.
More in Vendor Management
Related features
KYC Verification
UEN against ACRA, GST registration against IRAS, verified live.
See KYC VerificationVendor Master
Bills, payments, contracts, performance and risk in one vendor view.
See Vendor MasterVendor Self-Service Portal
Vendors view POs, GRNs, bills, payment status. Submit invoices. Update KYC.
See Vendor Self-Service Portal
Send a vendor invite today. Watch them go live by tomorrow.
Connect one entity, free. Send an invite to a real vendor. The portal walks them through KYC; the verification runs live; the vendor is approval-ready before you finish the day.