Accounts Receivable | Financial Management
Disputes and Deductions
Contested invoices become cases with owners and deadlines.
What it does
Inside Disputes and Deductions.
The same dispute reason stops recurring, because it is measured and owned.
01
Case creation from short payment, deduction or customer claim
02
Reason coding with routing to the responsible team
03
Linkage to order, delivery, invoice and credit note
04
Ageing, resolution time and root cause reporting by reason
Where it sits
Part of Accounts Receivable.
Customer Invoicing Invoices raised from the order, contract or delivery that earned them. Credit Management Limits, exposure and terms evaluated before the commitment. Collections A worked queue ranked by cash at risk, with contact history attached. Cash Application Receipts matched to invoices on the day they arrive. Customer Statements Statements and portal access that reduce the reason to call. Credit and Debit Notes Corrections raised as documents, applied to the invoice they correct. Sales Agreements What a customer committed to, and how much of it they have actually drawn. Customer Rebates Rebates accrued as the customer buys, not discovered at settlement.
Run Disputes and Deductions against your books.
A working session on your structure and a month of your documents.